Privacy Policy

Hope Clinic values your privacy and is committed to protecting the personal information you share with us through our website.

This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, including but not limited to:

Name
Email address
Phone number
Information submitted through contact forms, scheduling requests, or online screeners

We may also collect limited non-identifying information automatically when you visit our website, such as:

Browser type
Device type
Pages visited
General location information (such as city or region)
Website usage data collected through cookies or analytics tools

How We Use Information

The information we collect may be used to:

Respond to inquiries or requests
Schedule appointments or provide requested services
Communicate with you about our services
Improve website functionality and user experience
Monitor website performance and security

We do not sell or rent your personal information to third parties.

Healthcare Information and HIPAA

Information submitted through this website is not intended to replace secure, in-office communication or formal medical records. While Hope Clinic complies with applicable healthcare privacy laws for patient information handled through our clinical systems, information submitted through the website may not be considered protected health information under HIPAA.

We encourage patients not to submit sensitive medical or insurance information through website forms unless specifically instructed to do so.

Cookies and Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. These tools help us understand how visitors interact with our site so we can improve functionality and content.

You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some features of the website may not function properly without cookies enabled.

Third-Party Services

Our website may include links to third-party websites, tools, or services, such as scheduling platforms, embedded videos, or maps. Hope Clinic is not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any external services they choose to use.

Data Security

We take reasonable steps to protect the information submitted through our website from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website. If you believe that information from a child has been submitted to us, please contact us so we can take appropriate steps to remove it.

Changes to This Policy

Hope Clinic may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Phone: (425) 462-7800

Email: info@hopecliniconline.com